Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSRTS302A Mapping and Delivery Guide
Handle foreign currency transactions
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSRTS302A - Handle foreign currency transactions |
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Description | This unit describes the performance outcomes, skills and knowledge required to provide customer service and handle foreign currency transactions including buying and selling foreign currency travellers cheques, notes and coins within a retail banking environment. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit may apply to a range of job roles in organisations dealing with retail foreign currency exchange. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Identify nature of customer's foreign currency needs |
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Element: Verify that the proposed transaction can be conducted |
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Element: Conduct the transaction |
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Element: Maintain accurate records of transaction |
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